• The Business Analyst will be a subject matter expert in regulatory/legal/tax compliance legislation related to the mutual fund industry.
• Research requirements, prepare SDLC documents and assist in the design of new functionality for the iFAST related products to ensure the products satisfy the legal, regulatory and client requirements. New functionality should be designed with a focus on usability, industry standards and best practice.
  • Lead business design walkthrough with developers and testing analysts.
  • Perform product management testing to ensure product quality is maintained.
  • Contribute to the implementation of new products.
    • Ensure product satisfaction is maintained for both internal and external clients.
    • Assess when iFAST development requires functionality changes for the products.
    • Assist in identifying functional or operational gaps in the self-service products through competitive analysis, monitoring industry trends and prioritizing customer's requests
    • Maintain product documentation including user guides, implementation guides and product information.

• A Subject Matter Expert in areas related to the understanding of industry, industry standards, regulatory and legislative material while working through ongoing research to develop in all areas.
• Exceptional ability to communicate clearly and effectively, both verbally and in writing.
• Strong customer relationship skills.
• Excellent analytical skills - able to analyze and solve problems. Ability to identify, document and recommend solutions to complex business problems with accuracy.
• Excellent research and information gathering skills.
• Innovative - seeks out innovative solutions and champions continuous improvement.
• Initiative - takes independent action and goes beyond what the job or situation requires.
• In-depth knowledge of International Financial Mutual Fund Record Keeping Systems and Transfer Agency operations business process.
• Client focused as required to obtain business requirements and assist in implementations.
• Prioritization - ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframe.
• Results oriented - Strives to achieve high levels of individual and organizational performance.
• Segregated Funds experience

• Familiarity with iFAST/Base products and use of Internet
• Oral and written communication skills
• Attentiveness to detail
• Ability to meet deadlines
• Committed to excellence
• Creative thinking-develops solutions and new ways of thinking about a situation, problems, and opportunities
• Knowledge of iFAST system, iFAST/Advisor, iFAST/Investor, iFAST/Voice, Microsoft applications, Visio, Image Composer and Front Page

• Processing and/or quality control experience on iFAST.
• Basic UNIX knowledge.
• IFIC Operations and Procedures course an asset.

• Coordinate incidents/service requests within the team and ensure that work assignments are delivered as per agreed upon timelines
• Maintain regular communication with the team & business stakeholders and ensure appropriate steps are taken to resolve any obstacles that might impact quality and/or timing of the agreed upon deliverables
• Monitor team productivity & quality
• Require availability outside of core office hours for extended support
• Interprets business & system issues and adapt to work priorities within the group
• Work with business partners and technical teams to address changing priorities and issues on specific products/clients
• Adhere to best practices, principles and methodologies of software development life cycle
• Abide by Audit Guidelines
• Provide constructive leadership to other developers
• Provide software programming expertise to the Development team
• Effectively manage time in executing assigned tasks across multiple projects
• Follow IFDS development and release standards
• Willing to take calculated risks and proactively mitigate issues that introduce risk to the development life cycle
• Participates in preparation of initial and detailed estimates for development and enhancement requests
• Attends and conducts reviews of requirements, business design, data model, process model, object model, system test scripts and technical design documents as needed.
• Develop/maintain/report measurable metrics around product deliverables
• Have a positive attitude and solution oriented during difficult situations
• Review unit test plan completed by other developers

• Ability to work in a high pressure environment under tight deadlines
• Ability to provide technical and process leadership to development team members
• Ability to work independently and within small groups/teams.
• Strong analytical skills and ability to diagnose and resolve critical issues
• Proactive, energetic, professional self-starter with excellent communication and interpersonal skills
• Excellent working knowledge of: OpenEdge - PROGRESS 4GL and Database management skills. HP Unix and Linux
• Knowledge of messaging applications such as SonicMQ.Web Technologies such as C++, Java, J2EE, XML, HTMLStrong analytical and systematic abilities
• Ability to work with cross functional teams

• Timely delivery of high quality, innovative design specifications that meet IFDS requirements
• Previous experience in FundServ and other trading and settlement platforms processes and interfaces
• Timely delivery of high quality, unit tested software that meets requirements and design specifications
• Ability to follow-through ensuring thorough completion of assigned personal and team tasks with minimal supervision
• Adherence to, and assistance in ongoing improvement of, IFAST applications and other vendor products
• Thorough knowledge of Software Development Life Cycle methodologies
• Negotiation, influencing and relationship building skills
• Ability to manage personnel, including training, evaluation and communication of expectations, requirements and results, and ensuring implementation and consistent application of department policies, procedures and quality standards
• Ability to foster an environment that encourages team work and strong work ethics

• Participate in detailed software design, providing creativity and innovation
• Provide constructive leadership to other developers
• Provide software programming expertise to the Development team
• Take ownership of assigned personal and team tasks
• Effectively manage time in executing assigned tasks across multiple projects
• Follow IFDS development and release standards
• Willing to take calculated risks and proactively mitigate issues that introduce risk to the development life cycle
• Participates in preparation of initial and detailed estimates for development and enhancement requests
• Attends and conducts reviews of requirements, business design, data model, process model, object model, system test scripts and technical design documents as needed.
• Develop/maintain/report measurable metrics around product deliverables
• Act as a business-system consultant
• Have a positive attitude and solution oriented during difficult situations
• Assist and guide testing resources
• Review unit test plan completed by other developers

• Disciplined in the areas of analysis, coding and unit testing
• 3 to 5 years experience in a software development
• OpenEdge - PROGRESS 4GL Application development
• Expert knowledge in PROGRESS based application tuning and Database management skills
• Mutual Fund business areas of expertise including ACB calculations, various fee and inventory calculations, partnership functionality, rate of return functionality and tax reporting
• Knowledge of messaging applications such as SonicMQ
• Agile or Extreme Programming or Test Driven Development or Scrum
• Working with different file formats and conversion
• Web Technologies such as Java, J2EE, XML, HTML
• Strong analytical and systematic abilities
• Ability to manage stress and work with tight deadlines
• Strong interpersonal skills
• Team building skills
• Business process knowledge
• Ability to provide technical and process leadership to development team members

• Timely delivery of high quality, innovative design specifications that meet IFDS requirements for specific features
• Timely delivery of high quality, unit tested software that meets requirements and design specifications
• Ability to follow-through ensuring thorough completion of assigned personal and team tasks with minimal supervision
• Adherence to, and assistance in ongoing improvement of, IFAST applications and other vendor products
• Thorough knowledge of Software Development Life Cycle methodologies
• Negotiation, influencing and relationship building skills
• Ability to manage personnel, including training, evaluation and communication of expectations, requirements and results, and ensuring implementation and consistent application of department policies, procedures and quality standards
• Ability to foster an environment that encourages team work and strong work ethics.
• Excellent financial management skills
• Extremely customer focused
• Enthusiastic and motivational
• Deliver training to the business and operations

• Knowledge in iFAST applications will be beneficial
• Mutual Fund business knowledge
• Knowledge of utilizing opensource applications
• Knowledge of Unix based environments
• Knowledge of Shell Scripting, Perl Scripting
• Experience in using ALM application such as HP Quality Centre, Requirements management tool
• Diverse outside interests

Candidates must have a minimum of 2 years pharmaceutical industry experience in a MSL role and possess thorough knowledge of the clinical trial process.

Superior interpersonal and communication skills, strong business acumen and the ability to disseminate and present complex scientific concepts in a variety of settings are mandatory. The successful candidate will be a self-starter who can effectively manage multiple projects and is comfortable working both independently and in a team environment. Candidates must be fluently bilingual (French and English) and must also be prepared to travel at least 40% of the time. An advanced degree (MD, PharmD, PhD, MSc) is also required in order to be considered for this opportunity.

If you have not applied to HHAI in the past 3 months and meet the above requirements, then we encourage you to apply.

Since international travel to the USA and other countries may be required, valid documentation will be necessary. Please note that only applicants satisfying the mandatory Requirements and Education as noted may be considered. No telephone calls, please.

MD, PhD, PharmD, MSc